Pathways

Does Pathways cover rehab?

Pathways is on our in-network list. Admissions verifies the member ID on your Pathways card before addiction or mental health treatment starts.

(714) 862-1907

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Check your coverage

Send us three details and we’ll check what your plan covers, then call you back.

Benefits vary from plan to plan, and a verification is not a guarantee of coverage.

The name on the card

What does being in network with Pathways mean?

Pathways is on our in-network list, and admissions checks the benefits on your Pathways card. Anthem, Vivity, and Blue Shield of California each have their own page and are checked separately.

In network

Being in network means admissions can verify your Pathways benefits. It does not mean every Pathways card covers detox, PHP, or inpatient care.

Another name on the card

If your card also shows Anthem, Blue Shield, or another company, tell admissions. They still verify your benefits from the member ID instead of guessing which company runs the plan.

Levels of care

Levels of care your plan may cover

Enhance offers detox through Eden by Enhance, residential care at the Embrace Treatment Center location in Costa Mesa, and PHP, IOP, and outpatient care. Your plan may cover some of these levels, and verification tells you which ones.

Detox

Where you sleep
On site, during withdrawal
How much of your week
All of it
What it is for
Getting through withdrawal
What usually comes next
Inpatient or PHP

Inpatient

Where you sleep
On site, with clinical staff
How much of your week
All of it
What it is for
Structure away from use
What usually comes next
PHP

Partial hospitalization (PHP)

Where you sleep
At home
How much of your week
Most of each day
What it is for
A full day, home at night
What usually comes next
IOP

Intensive outpatient (IOP)

Where you sleep
At home
How much of your week
Part of the week
What it is for
Treatment around work
What usually comes next
Outpatient

Mental health treatment is checked the same way, and the logo on your card does not guarantee coverage for any level.

On the call

What to have ready for the call

The call goes faster when you have these details in front of you.

  • Have the member ID and the name printed on the card.
  • Know whether the card says PPO, HMO, or a marketplace plan.
  • Tell admissions if you need detox, inpatient, PHP, IOP, or outpatient care.
  • Give a phone number where admissions can reach you.

What we will not guess before verification

  • Your copay, deductible, or daily rate.
  • How many days your plan will pay for.
  • Whether your plan will approve treatment.

If there is immediate danger, call 988 or go to the nearest emergency room first.

What we treat

Conditions your benefits may cover

Admissions checks your benefits for each of these conditions, and each one has its own page.

What happens when you call

Four steps, and you decide at each one whether to keep going.

  • You call or send the form

    You share the member ID, the name on the card, and whether you need addiction treatment, mental health care, or both.

  • Admissions calls your plan

    With your permission, admissions asks your plan what it covers for the level of care you need.

  • Admissions explains the results

    Admissions tells you the deductible, any copay, and whether your plan requires prior authorization before treatment starts.

  • You decide

    A verification is not an approval from your plan, and nothing starts until you decide to go ahead.

Benefits vary from plan to plan, and a verification is not a guarantee of coverage.

(714) 862-1907

Cost and coverage

What your plan may cover

What you pay depends on your deductible, your copay and the level your insurer approves. Admissions checks your benefits with the insurer and tells you the figures before you decide anything.

Plans change, so admissions confirms coverage with your insurer before anything else happens.

  • Aetna
  • Anthem
  • Optum
  • Blue Shield of California
  • Health Net
  • Magellan Health
  • MultiPlan
  • Beacon Health Options
  • Oscar

Also in network with

  • Cigna
  • United Healthcare
  • Ambetter
  • MHN
  • CalPERS
  • Covered California
  • Pathways
  • Vivity

Common questions about Pathways

If your question is not answered here, call admissions at (714) 862-1907.

  • Does Pathways cover rehab?

    Rehab may be covered, depending on your card, and admissions asks your plan what it includes. We do not publish copays, deductibles, or a number of days.

  • Is Pathways the same as Anthem?

    Admissions treats them as separate names, and Anthem has its own page. If both names are printed on your card, bring the card to the call.

  • Is Pathways the same as Vivity?

    No. Vivity is an Anthem Blue Cross HMO with its own page, and a Pathways card is checked separately, even if the names sound related.

  • What should I have ready?

    Have your member ID, the name on the card, and the level of care you need. A screenshot of the Pathways name does not replace the member ID.

Have admissions check your Pathways card

Call with your member ID in hand. Admissions will tell you what your own card covers, not what every Pathways plan covers.

Enhance Health Group14742 Newport Ave STE 208, Tustin, CA 92780